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Terms and Conditions

Bridal Studio own this Web Site and all the material contained in this web site remains the property of Clervaux Limited, trading as Bridal Studio. You do not acquire any intellectual property rights in that material. All rights are reserved.
You may download or print the material on this web site but only for your own individual use unless expressly stated in the web site. All trademarks and copyright notices as they appear on this web site must be included in any copy you make. Unless expressly stated in the web site, you must not adapt or amend any part of the material without the prior written consent of Clervaux Limited.

This website and the goods and services described in it are only intended for persons resident in New Zealand. Any matter arising between us will be heard by the New Zealand courts.

We cannot take responsibility for the maintenance of any of our designer's collections. They alone determine which of their styles will be available and which styles will be discontinued from production. They reserve the right to change any style, colour option, price and order availability at any time. Our website is updated upon the manufacturer's notification.

Bridal Studio Limited reserves the right to change any information published online at any time without notice.  By using this site, you agree to be bound by the terms and conditions and it is your responsibility that you check to ensure you are aware of the current terms and conditions.

Purchasing items from Bridal Studio online
 

Due to the nature of the business, there is a no refund policy on all our items.
There will be no refunds under any circumstance, including cancellation of wedding, change of situation or mind. Please be sure to read the terms and conditions and product description carefully and all the information e.g.: colour, sizing, condition etc.


Samples verses Ordered:
All the items listed are either categorised under 'sample' or 'ordered'. Sample means that have been tried on inside the Studio and the item we have has now become available for sale. Ordered means, we have a sample that you have tried and we are ordering you a new item.
All sample items are in great condition and if damaged, this has been noted on the product file for you to read. All items are checked and product files updated regularly.
Sample items listed have either been discontinued by the designer or Bridal Studio.


Alterations:
The item is of a standard size or length so alterations may be needed to create the perfect fit for yourself, this is at your own cost.
If you have purchased a sample item through the website and have not seen it or tried it on, we do not take any responsibility if the item does not fit once purchased and it is the purchaser's responsibility to discuss with Bridal Studio if there are any concerns.
Please note it is easier to take an item in then take it out.


Veils:
Veils can be shortened, please discuss with us if required.


Payment and delivery:
Full payment is to be with in 7 days of intent to purchase.
For those who we are sending items, we offer internet banking.
When emailing about an item please add your town/city so we can calculate the postage. Postage is payable by the purchaser.
The account details will be emailed upon sale with the total amount (item and postage).
Pick up and payment in the Studio is welcomed, we will need to book a time for this. We have eftpos facilities in the Studio.
We will not be liable for any delay or loss when delivering items by a courier company. We will make reasonable endeavours to ensure delivery and follow up with courier companies if needed.


Sale of items:
All sample items are available for sale inside the Studio, once sold, the sample item will be removed from the website and/or the product file will be updated if we have more in stock.

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